3 June 2023
Emma is the consumate professional in every detail covering the booking of any cruise, and dealing with any queries etc, and as a bonus she performs all this in such a friendly way ! The Hebrides Cruises team have this down to a fine art, the welcome is first class, and the handling of the luggage etc is so reassuring. Likewise, the assistance given on leaving the cruise is above and beyond, offers of help arranging taxis etc is always there, and the luggage is carried up to the end of the pier for all. That said, leaving the Emma Jane is always the least enjoyable part of any cruise, its like leaving good friends ! This was a wonderful cruise, helped somewhat by the glorious weather, but it was the pace of the whole thing that was absolute perfection. No having to dash anywhere, no trying to catch up, just a thoroughly laid back and ultimately very enjoyable cruise. Yes, the wildlife was unforgettable, but the scenery, and the history combined with the willingness of the crew to add that cherry to the top of the cake on a daily basis made this the perfect cruise – even those less interested in wildlife would enjoy this cruise I’m sure.The crew excelled in absolutely everything, the meals were sublime, the service/care provided by the crew was I believe, unbeatable, and everything was clean and in the right place. AS ALWAYS ! Yes, there are other vessels offering perhaps similar-looking cruises, but look a little deeper, check the reviews, and if possible, check the smiles of the guests as they finish their cruise. I’m lucky enough to have been on a few Hebrides Cruises adventures now, and one of the more telling things is the number of repeat customers that keep coming back. I think that speaks volumes !
Steve Lloyd
I am actually struggling to find the words to express how wonderful this holiday was and how much we enjoyed ourselves during our 6 nights on Emma Jane. This experience was truely like no other holiday I've ever taken. It was well put together and the crew were ready to adapt plans where necessary. Firstly thanks to Emma for her initial assistance when we were making the decision to book or not, and invaluable help on travel advice. Whether we were lucky, but we joined a lovely group of fellow, like minded passengers to spend our 6 nights with. All the crew, Chris, the skipper, Sofia, the steward, Carlton, the chef, and Will the wildlife expert, were individually lovely, helpful, patient, and excellent in their roles. However, the four of them together formed a competent and well organised team. I noted the concentration required to navigate us through the locks, and attention to our safety and enjoyment at all times. The food was amazing Carlton. Hard to pick my favourite dish but the Caesar salad was a stand out. Will, took us on lovely walks to enjoy beautiful scenery, rivers, locks, lochs, canal, waterfalls, birds and fungi. Chris, calm, caring and confident, but firm if he needed to be. We must, however, mention Sofia in particular. Her attention to detail, demonstration of a variety of skills, one moment doing the ropes on the vessel, the next serving us tea, cake, and Proscecco in the afternoon(could get used to this but things are never the same when you try to re-create them at home). Her flair in creating the most wonderful table decorations. We could go on. We loved it. Thank you so very much. Cindy Hudson & Andrew Perry
Cindy Hudson: 23 September 2023Loch Linnhe, the Caledonian Canal & Loch Ness