14 September 2024
Hi Emma - I am sure the other members of our party will drop you a line as I am equally sure I speak for us all today. I cannot thank you enough for organising our trip the other week. In truth all of us had some mild 'trepidations' about what it would be like but I can say that we had a marvellous time. I want to be specific here. Our skipper, Charlie, was a revelation and we owe him a great deal for making our trip so exciting and enjoyable. He exemplifies a 'duty of care'; put all of our minds at rest when we concerned about the weather and adapted his plans to ensure we had the best of times. He ran a great crew and we all felt confident and secure in his leadership. He was also great company and nothing was ever too much. I told him that you have our details here and if he is ever in Merseyside he should contact us. Please pass my details should he ever request. The guide, Lindsay was first class. Knowledgeable, personable and patient with ' elderly knees' she made a great contribution to our trip. We all loved her guided tours of the islands, her knowledge of the wildlife and her choice of the best routes for the conditions. The evening briefing with her and Charlie, reflecting on the day and discussing prospects for the the following day were really enjoyable. Made you feel you were part of something..we all agreed. I have to mention Charlie the cook. Charlie's food was first class. We all agreed that it was rare, and we are well travelled, to have that quality food so consistently. Please thank her. And last but NOT least the 'human dynamo' Sofia. She described her role a the stewardess which we all felt was an understatement. In truth we were constantly amazed at how efficient she was in everything she did. Her dinner table settings, her service and her engaging manner were a delight. A first class employee in my view. They were a great crew and exceptionally well lead. I know you are booked up for the future but I am sure we would all agree that if we ever decide on a trip to the Hebrides we would choose you company..,.and the Emma Jane. Thanks to all - Bill frost
Bill Frost
A very positive experience. Right from stepping onto the pontoon the crew were helpful, friendly, welcoming and considerate. The weather was not the best for the week, but the crew had a Plan A, Plan B and Plan C at all times. The scenery every day was spectacular, and the skipper ensured that the boat motored at a suitable speed to enjoy it all. The walks onshore were very enjoyable. Crew knowledge was excellent. At all times throughout the week, the crew were patient, understanding and tolerant, willing to spend time answering questions and prioritizing the customers, no matter what other tasks were to be done. All the crew were courteous, professional and welcoming, putting the wishes and comfort of customers first. The food was of excellent quality, it was lovely to have fresh food every meal, with freshly made bread too! Jaya provided a fabulous range of meals, with something different every time and the beautiful table settings were a huge credit to Sophia! There is absolutely nothing that can be faulted in the cruise!
Paul Ritson: 13 April 2024Idyllic Islands: Mull, Iona, Staffa & the Treshnish Isles